Four types of people are going to talk to you, if you are in a position where you could apply technology in a practical manner to help people: User, Idiot, Gatekeeper, and Innovator.

Ordinary User - knows nothing and has no capacity to judge the appropriateness, security risk issues, brokeness or workability of new technology at solving problems they experience. May be useful because he is typical of the people who experience the problem that could be solved.

Idiot - an insane, often annoying person who tries to convince you that he knows something and/or has a solution (which will never work, for reasons you worked out in the toddler-hood of your understanding of this areas of technology.) See FUSSP.

Gatekeeper - knows everything - I mean really does know everything up to speed, state-of-the-art about this area and believes there is nothing more (at least not yet.) May be very resistant / selective about capacity to add info. For the sake of this discussion, Gatekeeper includes the roles of Critic, Devil's Advocate, Peer Reviewer, Implementor, Analyst. Gatekeepers have resources either in themselves or through their control/influence of other resources - to take ideas and put them to work helping people.

Innovator - has a valid concept that extends beyond present state-of-the-art or even present speculation / theorizing, which you could adapt to apply to helping people.

Because you are of type Gatekeeper and constantly torturously for years have spent endless amounts of time with type Idiot - you assume Innovators are Idiots.

This slows down the process of getting appropriate technology applied to the people who need the help.   more »