Help People + Operate Efficiently = Success

Community Blog about Email Reputation Systems

April Lorenzen — Tue, 26 Jul 2005 09:18:00 -0700

See http://ors.blogs4change.org, described as:

"... a non-proprietary and highly collaborative space for a group of people interested in an Open Reputation System for Email (or other name the group decides on.) "

Scratching the Surface of a Name Server Playground

April Lorenzen — Sun, 24 Jul 2005 23:53:00 -0700

Sometime over a year ago, the Outbound Index started keeping a collection of data about domains and their name servers. We record new name servers, deleted name servers, IE changes to name servers. From this we could get churn rate as well as density per cidr block, and age of name servers.

The "You're an Idiot" Barrier to Technology Transfer

April Lorenzen — Sun, 10 Jul 2005 00:47:00 -0700

Four types of people are going to talk to you, if you are in a position where you could apply technology in a practical manner to help people: User, Idiot, Gatekeeper, and Innovator.

Ordinary User - knows nothing and has no capacity to judge the appropriateness, security risk issues, brokeness or workability of new technology at solving problems they experience. May be useful because he is typical of the people who experience the problem that could be solved.

Idiot - an insane, often annoying person who tries to convince you that he knows something and/or has a solution (which will never work, for reasons you worked out in the toddler-hood of your understanding of this areas of technology.) See FUSSP.

Gatekeeper - knows everything - I mean really does know everything up to speed, state-of-the-art about this area and believes there is nothing more (at least not yet.) May be very resistant / selective about capacity to add info. For the sake of this discussion, Gatekeeper includes the roles of Critic, Devil's Advocate, Peer Reviewer, Implementor, Analyst. Gatekeepers have resources either in themselves or through their control/influence of other resources - to take ideas and put them to work helping people.

Innovator - has a valid concept that extends beyond present state-of-the-art or even present speculation / theorizing, which you could adapt to apply to helping people.

Because you are of type Gatekeeper and constantly torturously for years have spent endless amounts of time with type Idiot - you assume Innovators are Idiots.

This slows down the process of getting appropriate technology applied to the people who need the help.

Should the Outbound Index be Expanded to Serve a Global User Base?

April Lorenzen — Thu, 07 Jul 2005 07:08:00 -0700

My primary goals are:

- Make sure all revenue generating emails arrive to the business and get seen

- Employees waste very little time each day on emails such as spam, viruses, scams - energy or actions which may harm or at least do nothing positive for the business

The Outbound Index was conceived and designed to function on a global scale. It has been in use for several years in the service of business customers