Four types of people are going to talk to you, if you are in a position where you could apply technology in a practical manner to help people: User, Idiot, Gatekeeper, and Innovator.
Ordinary User - knows nothing and has no capacity to judge
the appropriateness, security risk issues, brokeness or workability of
new technology at solving problems they experience. May be useful
because he is typical of the people who experience the problem that
could be solved.
Idiot - an insane, often annoying person
who tries to convince you that he knows something and/or has a solution
(which will never work, for reasons you worked out in the toddler-hood
of your understanding of this areas of technology.) See FUSSP.
Gatekeeper - knows everything
- I mean really does know everything up to speed, state-of-the-art
about this area and believes there is nothing more (at least not yet.)
May be very resistant / selective about capacity to add info. For the
sake of this discussion, Gatekeeper includes the roles of Critic,
Devil's Advocate, Peer Reviewer, Implementor, Analyst. Gatekeepers have
resources either in themselves or through their control/influence of
other resources - to take ideas and put them to work helping people.
Innovator - has a valid concept
that extends beyond present state-of-the-art or even present
speculation / theorizing, which you could adapt to apply to helping
people.
Because you are of type Gatekeeper and constantly
torturously for years have spent endless amounts of time with type
Idiot - you assume Innovators are Idiots.
This slows down the process of getting appropriate technology applied to the people who need the help.
I'm wondering how we can discern an Innovator from an Idiot.
There's
a PBS program possibly from the early 1990's in which a Gatekeeper
professor would not allow his Innovator students to experiment with
green materials in trying to find new superconductors. "Superconductors
cannot be green" he said - and he was a very highly respected expert.
To him, these students appeared naive. When he was gone on vacation,
they did the experiments and got green superconductors.
I put forth anecdotally that this kind of crushing of innovation occurs pretty consistently and for very understandable reasons.
The
patent system helped create the idea in inventor's minds that they
could "own" an idea. That if they were the first - or even just "first
to file" - that they had more right to apply it to helping people than
other inventors or non-inventors.
A fearful hoarding syndrome
known as "Inventor's Fever" afflicted most inventors at one time or
another. Inventors Fever involves what I will label as delusions that
others will "steal" the ideas that he "owns" - that others would want
exactly what he has and apply it the same way, and that riches nearly
beyond imagination are tied to his idea.
Richard Bach
(descendant of the composer Bach) puts forth an alternative view in the
book "One." (He is best known perhaps for writing Jonathan Livingston
Seagull.)
I'll paraphrase my memory of what "One" says about
idea conception: There's a place like a steel mill where ideas are
forged. Workers put together the connections for an idea and then find
the right person or people to deliver the inspiration to. His elaborate
description and telling of this is much more entertaining so by all
means get it from Amazon or wherever. (They had some for 3 cents used, no kidding.)
If
you go along with anything remotely like this, ideas thus do not
originate in the physical body which is "owned" by me. Some relate that
inspiration comes from their God, or collective conciousness, or "the
universe", or their soul pool or whatever their belief system is about
what exists other than our physical lives here on Earth.
A
friend of mine suggests that ideas go out to everyone all at once -
only some are tuned into the channel for that kind of idea. Some who
get it just go "hey, an IDEA" - some actually take steps toward
implementation. Some tell others. My observation - if this is the case
- is that the idea gets filtered through each person's motives and
experience.
Some say "wow I could get a patent and keep everyone
else from profiting from this and make money with it myself." Some say
"I could tie it to XYZ." Some say "I could make it open source." Some
think of using it for e vil, some think of using it for good, some
think of implementing it with 1000 cumbersome complications some think
of implementing it insecurely, some conceive elegant implementations.
Some
have the time, money and human resources to get it into use helping
people and some are missing one or more of the necessary elements to
"take the best care of" the idea.
Often the idea is enhanced by
peer review - something the open source community is pretty good at. So
I see it as necessary for those who are Innovators AND a conduit for
ideas.... to communicate with the Gatekeepers who are probably a
necessary part of getting the technology applied to helping people.
At this point all I think I can do is list some of the barriers to Innovators getting heard by Gatekeepers:
1.
Gatekeepers have no category for the new info - its new, new terms, new
concepts. Their first step is to categorize it to something they know,
thus a known set of assumptions that don't apply.
2. Innovators
often don't have a presentation format which gives the Gatekeeper only
what he needs, and exactly what he needs, in the right order and with
the right timing. IE, do not waste a Gatekeeper time. His time is
extremely valuable because he is probably the one who can directly make
the link between new technologies and implementations that can actually
help people.
3. The Gatekeeper won't tell the Innovator
his specific objections / assumptions. The Innovator believes everyone
can see what he sees and thus assumes the Gatekeeper is fully
understanding the concept.
4. The Gatekeeper assumes that the
Innovator is an insane idiot who is wasting his time (again) because
the majority of people he talks to are indeed Idiots (insane,
naive idiots.)
5. Gatekeepers make statements
rather than asking the Innovators questions. IE, "what would happen
when brute force cracking is applied to your input form?" or "What am I
missing? It seems like your input form would be vulnerable to brute
force attacks." vs "Your system fails because it is crackable by brute
force." (Assumption of insane naive idiocy on the part of the
Innovator.)
So the question is open - how can the ability of the
Innovators to communicate properly to the Gatekeeper - and for the
Gatekeepers to recognize Innovators vs Idiots - be improved?
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The "You're an Idiot" Barrier to Technology Transfer
Comments
Re: The "You're an Idiot" Barrier to Technology Transfer
by
Anonymous
on Sun 10 Jul 2005 09:23 AM PDT | Permanent Link
Pre-validation, as described by Al Turtle, has some application in the problem of assumption by Gatekeepers that an Innovator is an idiot.
My request that readers "suspend the notion that I am an idiot" - is not specific enough. In the case of trying to transfer the concept of VARA for example, I may need to be more specific with my request, such as "If you find yourself holding the assumption that VARA is vulnerable to brute force attacks, please question / discuss how it could be brute forced. Very intelligent security minded devil's advocates have examined it and understand that it is not brute force vulnerable." Or some better, shorter way of saying it. Trackbacks
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